From ISP edge infrastructure to a multi-tenant cloud.
HVENS - High Velocity Edge Networking Services - started as shared edge and management infrastructure for small Virginia ISPs. Today it's a multi-tenant cloud sold direct, through Richweb managed services, and white-labeled by reseller partners.
A short history
Richweb, Inc. was founded in 1995 as an application development shop, writing web application backends for other people's businesses. Hosting followed close behind: in 1996 we put in our first server, a Cisco router, and an ISP circuit, and started running the applications we had written. All of it lived on a single bare-metal Linux server - no VMs, no containers, nothing to schedule a workload onto.
By the late 2000s we had grown past what one machine could carry and moved to virtualization, running KVM directly on Linux servers. In 2016 we acquired Global Web Solutions and took over their Hyper-V environment - domain controllers, file servers, line-of-business Windows apps - which ran in parallel with the Linux application infrastructure rather than being folded into it. Network engineering was becoming a larger part of the business around the same time, so the Linux side picked up a third job: VPN concentrators, RADIUS, log servers, and the rest of the service VMs a network practice runs on.
The HVENS name first appeared around 2018, describing what was essentially cloud infrastructure aimed at small rural ISPs - hosting for DNS, RADIUS, and CGN, the last of those on virtual A10s and by far the biggest draw. That left us operating close to three separate internal hosting environments at once, each with its own hardware, conventions, and failure modes.
Consolidating them was the work of the next several years. In 2023 we redesigned the network from the ground up as a modern multi-tenant platform - EVPN fabric, cleaner tenant separation, dual-site replication - and moved all three practices onto it. The ISP infrastructure, the Windows estate, and the Linux application hosting now live in the same cloud, on the same operations team.
Today HVENS is sold three ways: direct to customers who want infrastructure without a managed-services wrapper, bundled into Richweb managed-services contracts where we run the workloads end-to-end, and white-labeled by reseller partners who put their own brand on top of our platform.
How we work
Engineer-run
The people who own the relationship are the same people who operate the network and the hypervisors. No layers between your issue and its fix.
Long customer tenure
We've carried customers for 10, 15, 20 years. The business we want is the business that stays.
Focused scope
We don't try to be every cloud. We're a place to put workloads that need to run reliably for years - VMs, ISP edge infrastructure, backup targets, the steady stuff. That's what we're good at.
Family and employee owned
Richweb is family and employee owned - no private equity, no venture capital, no outside investors pushing for an exit. The decisions we make are about building a business that lasts, not one that gets flipped.
Three ways to buy
HVENS isn't tied to a single sales motion. The platform is the same regardless; the relationship around it is up to you.
Direct
Your team buys infrastructure from us, your team operates the workloads on top. The HVENS portal is yours; we run the platform underneath. Best fit when you have engineers who want infrastructure without a managed-services wrapper.
Managed by Richweb
Richweb operates the workloads end-to-end - backups, monitoring, OS patching, line-of-business app health. Best fit when you'd rather buy outcomes than infrastructure.
White-label for MSPs & ISPs
You sell HVENS under your own brand. We provide the platform, the wholesale pricing, and engineering escalation; you provide the customer relationship and the markup. Built for MSPs managing client workloads and ISPs who want to offer cloud hosting to their subscribers without building their own infrastructure.